# Debugging inaccessible UI When opening an issue please : 1. Include a screenshot of what you see when accessing `HTTP:///20211` (or your custom port) 1. [Follow steps 1, 2, 3, 4 on this page](https://github.com/jokob-sk/NetAlertX/blob/main/docs/DEBUG_TIPS.md) 1. Execute the following in the container to see the processes and their ports and submit a screenshot of the result: 1. `sudo apt-get install lsof` 1. `sudo lsof -i` ![lsof ports](/docs/img/WEB_UI_PORT_DEBUG/container_port.png)