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# NAME RESOLUTION
Name resolution in NetAlertX relies on multiple plugins to resolve device names from IP addresses. If you are seeing `(name not found)` as device names, follow these steps to diagnose and fix the issue.
## Required Plugins
For best results, ensure the following name resolution plugins are enabled:
- **AVAHISCAN** Uses mDNS/Avahi to resolve local network names.
- **NBTSCAN** Queries NetBIOS to find device names.
- **NSLOOKUP** Performs standard DNS lookups.
You can check which plugins are active in your _Settings_ section and enable any that are missing.
There are other plugins that can supply device names as well, but they rely on bespoke hardware and services. See [Plugins overview](./PLUGINS.md) for details and look for plugins with name discovery (🆎) features.
## Checking Logs
If names are not resolving, check the logs for errors or timeouts.
See how to explore logs in the [Logging guide](./LOGGING.md).
Logs will show which plugins attempted resolution and any failures encountered.
## Adjusting Timeout Settings
If resolution is slow or failing due to timeouts, increase the timeout settings in your configuration, for example.
```ini
NSLOOKUP_RUN_TIMEOUT = 30
```
Raising the timeout may help if your network has high latency or slow DNS responses.
## Checking Plugin Objects
Each plugin stores results in its respective object. You can inspect these objects to see if they contain valid name resolution data.
See [Logging guide](./LOGGING.md) and [Debug plugins](./DEBUG_PLUGINS.md) guides for details.
If the object contains no results, the issue may be with DNS settings or network access.
## Improving name resolution
For more details how to improve name resolution refer to the
[Reverse DNS Documentation](./REVERSE_DNS.md).